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Maximize your store’s performance with Prestashop maintenance: 2024 guide to effective maintenance mode management

What is Prestashop maintenance?

Prestashop maintenance is an essential process for keeping an e-commerce site running smoothly. This is a series of tasks designed to ensure the security, performance and stability of your online store. These tasks can include updating your Prestashop version, installing security patches, optimizing the site to improve speed and performance, and resolving technical issues among others. Our Prestashop experts are on hand to assess your needs.

Importance of Prestashop maintenance

PrestaShop maintenance is crucial for a number of reasons. It keeps your site secure and protected against potential attacks. What’s more, it contributes to an optimal user experience for your customers.

Enhanced user experience

A well-maintained online store loads pages quickly, operates without bugs or errors, and offers smooth navigation. This can help increase customer satisfaction and boost sales.

End of Prestashop 1.6 maintenance

It is important to note that PrestaShop has stopped maintaining some of its older versions. For example, PrestaShop 1.6 maintenance ended on June 30, 2019. This means that this version no longer receives security updates or bug fixes from the PrestaShop team. We therefore recommend that users of this version upgrade to a more recent version for optimum security and performance.

Prestashop update

Here are the recent PrestaShop versions receiving updates (as of February 20, 2024):

  1. PrestaShop 8.1.3 (released 1/8/2024) – This release brings two security fixes.
  2. PrestaShop 8.1.2 (released 10/2/2023)
  3. PrestaShop 8.1.1 (released 8/8/2023) – This version includes bug fixes for previous versions.
  4. PrestaShop 8.1.0 (released 7/13/2023) – This is a minor update, with major improvements.
  5. PrestaShop – Although version 1.7.8.x is no longer maintained, this specific version has been released to correct a major security issue.

Find out more about Prestashop 8.0.

How do I activate Prestashop maintenance mode?

prestashop maintenance

Here are the steps for putting a PrestaShop store into maintenance:

  1. Connect to your back office: You must first connect to the administration interface of your PrestaShop store.
  2. Access store settings: In the back office menu, go to “Shop settings” then “General settings”.
  3. Open the Maintenance tab: Click on the “Maintenance” tab.
  4. Activate maintenance mode: To put the store into maintenance mode, set the switch opposite the text “Activate store” to “No”.
  5. Save your changes: Don’t forget to click on “Save” at the bottom of the page for the change to take effect.

If you want the front office to remain accessible to certain people even in maintenance mode, you can add maintenance IP addresses. To do this, enter the IP addresses in the “Maintenance IP address” field, separated by commas.

You can also customize the maintenance message displayed to visitors during this period. Simply enter your message in the “Custom maintenance message” field.

Please note that these instructions may vary slightly depending on the version of PrestaShop you are using.

Why activate Maintenance Mode on PrestaShop to optimize your online store?

Maintaining your PrestaShop store is a crucial step in guaranteeing optimal website performance. It’s not just a question of creating and updating content, but also of an effective SEO strategy.

Content Creation Strategies While Maintaining Your PrestaShop Store

When you put your site into maintenance mode, you can display a personalized message to your visitors. This message may indicate that your site is undergoing maintenance and will soon be available again. It’s the perfect opportunity to use your content creation skills and write a message that will keep your customers interested.

Updating Your Store with the 1-Click Upgrade Module: User Guide

PrestaShop’s maintenance mode is easy to activate. You can do this by logging into your administrator dashboard, clicking on Preferences in the left-hand menu, then on Maintenance. Once in maintenance mode, you can deactivate your online store by clicking on the “No” button under “Activate store”.

In addition, the 1-Click Upgrade module can be used to upgrade your PrestaShop store from version to However, as some users have reported problems when activating maintenance mode with this module, we recommend that you exercise caution and back up your site before proceeding with any updates.

PrestaShop SEO and Maintenance: How to maintain your visibility on search engines

Finally, don’t forget that maintenance mode is a valuable tool for your site’s SEO. During maintenance periods, your site may be temporarily inaccessible to search engines. So be sure to configure your robots.txt file to indicate to search engines that your site is temporarily in maintenance mode, and not permanently closed.

PrestaShop Maintenance Mode: How to efficiently manage your store’s downtime

In conclusion, maintaining your PrestaShop store is an essential task that requires special attention. By using the appropriate tools and modules, you can ensure your site’s performance and maintain your SEO during maintenance periods.


Common Prestashop maintenance errors and how to fix them

Common errors and their resolution when updating or activating Prestashop maintenance mode

Updating or activating maintenance mode can sometimes cause problems. However, most of these problems have simple, straightforward solutions. Here are some common errors you may encounter and how to resolve them:

  • Site remains in maintenance mode after an update This is a common problem that can occur when the update screen is refreshed or exited during an update. To solve this problem, you can try manually deleting the .maintenance file from your site folder.
  • Theme or plugin incompatibility: Before upgrading, make sure your themes and plugins are compatible with the new version. If you encounter problems after an update, you can try deactivating plugins one by one to see if this solves the problem.
  • Updating all plugins at the same time: This can often cause errors, as WordPress can get confused when updating a large number of plugins at the same time. Try updating plugins one by one to avoid this problem.
  • Briefly unavailable for scheduled maintenance” error: This error occurs when WordPress puts your site into maintenance mode during an update. You can solve this problem by deleting the .maintenance file from your site folder

It’s important to note that although these solutions are based on common problems encountered on WordPress, they can also be applied to other e-commerce platforms such as PrestaShop. For more specific assistance with PrestaShop, please consult the PrestaShop forum(

Prestashop maintenance services: Keeping your online store running smoothly

Maintaining your Prestashop online store is a crucial step in ensuring its smooth operation, security and optimum performance. Several maintenance services are available to help you achieve this goal.

Prestashop maintenance hours package

Prestashop agency Altosor Communication offers several Prestashop maintenance packages. These services offer comprehensive technical support for your Prestashop store, covering a variety of needs such as resolving technical issues, optimizing site performance, and updating the site with the latest security patches and Prestashop features.

These Prestashop maintenance services are particularly useful for store owners who don’t have the time or technical skills to manage site maintenance themselves. With this service, you can concentrate on running your business while Altosor Communication’s experts take care of site maintenance.

  • Prestashop Support Pack hourly: 1 hour
  • Prestashop hourly support pack: 3 hours
  • Prestashop hourly support pack: 6 hours
  • Prestashop Support Pack hourly: 12 hours
  • Prestashop Support Pack hourly: 24 hours

Contact us for a free quote

Advantages of Prestashop maintenance services

Using Prestashop maintenance services can bring several benefits to your online store:

  1. Enhanced security: Regular security updates protect your site from online threats and ensure the safety of your customers’ data.
  2. Improved performance: Optimizing your site can improve its speed and performance, offering your customers a better user experience.
  3. Fast problem resolution: If you have a problem with your site, you can count on expert help to resolve it quickly and efficiently.
  4. Time savings: By delegating the maintenance of your site to professionals, you can save time and concentrate on other important aspects of your business.

In short, using Prestashop maintenance services can considerably improve the performance and security of your online store, while saving you time and technical hassle (source:

The importance of regular maintenance for a Prestashop site

In short, Prestashop maintenance services, such as the 12-hour package provided by Altosor Communication’s Prestashop developer, play a crucial role in the efficient management of your online store. These services offer a variety of technical support, from problem solving to performance optimization and security updates.

Using these services can bring many benefits to your e-commerce site. Not only do they provide enhanced security by keeping your site up to date with the latest security patches, they also improve your site’s performance by optimizing its operation. What’s more, in the event of a problem, they offer fast, efficient resolution to minimize any potential disruption to your business operations.

Finally, these services save you valuable time that you can devote to other important aspects of your business. By delegating site maintenance to experts, you can concentrate on what you do best: running your business and serving your customers.

In conclusion, regular maintenance is essential to ensure the performance and security of your Prestashop site. Whatever service you choose, the most important thing is to ensure that your site remains secure, efficient and up-to-date, so that you can offer your customers the best possible experience.

Don’t wait for a problem to arise. Get ahead of the game with Prestashop maintenance services today. Contact Altosor Communication for more information about their maintenance services and find out how they can help your business thrive.

Arnaud - Profil


Prestashop expert

Our Prestashop expert will be happy to answer any questions you may have. Appointments are made quickly and without obligation.

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